Help + Info

Shipping Information

What Shipping Methods are available?

  • International Standard Shipping (arrives in 10-15 days)
  • International Express Shipping (arrives in 5-7 days)
  • Domestic Express Shipping (1-2 days) available only in Morocco

How long will it take to get my Package?

Most orders will ship out within 1-3 business days of ordering + Shipping time.
Orders are subject to verification and approval before shipping and may take up to 3 days to process (1 day only for Priority Shipping & Express Shipping)
Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time.

Shipping Rates

  • FREE Express Shipping on Selected Products
  • FREE International Shipping on all Orders Over 97$
  • International Standard Shipping : 14.95$
  • International Priority Standard Shipping : 19.95$
  • International Express Shipping : 35.95$
  • Domestic Express Shipping : 4.95$

We recommend you to make one order with all products you need to save on Shipping.

Do You Ship Internationally?

Yes, we ship to all countries except (Israel)

Payment Information

What Payment Methods are accepted?

Riadzitoun.com accepts the following forms of payment:

  • PayPal (if you don’t have a PayPal account you can checkout by card as a guest)
  • Credit Card (Visa, MasterCard, American Express, Discover)
  • Riad Zitoun Gift Card
  • Cash on Delivery (only for orders inside Morocco)
  • Direct Bank Transfer (contact us of more infos support@riadzitoun.com)

Is Buying Online Safe?

Of course, our Online Store is SSL Certified and McAfee Secured and all Payment are processing through PayPal, we offer you Easy Return and 100% Money Back Guarantee if you’re not satisfied with your purshase.

Orders and Returns

How do I Track my Order?

To Track your order, please Click Here and enter your Order ID and Billing Email. You will then be able to view all of your order and shipping details.

Can I change an Order after it has been placed?

Please contact us at support@riadzitoun.com as soon as possible if you would like to make changes to your order.
We will work with you to customize your order but make no guarantees, and added costs may apply.

How to make a Return?

Return any unused or defective merchandise by mail. Returns made within 14 days of the order shipment date will be refunded to the original form of payment. Returns made after 14 days of the order shipment date will be refunded via a Gift Card credit.